Privacy Policy

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TayaClo we values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect personal information that you provide to us and information that we gather automatically when you use our services.

a. Information You Provide:

• Account Details: Name, email address, phone number, and other details necessary to create and maintain your account.
• Transaction Information: Payment details, billing address, and purchase history.
• Communication: Messages, feedback, or inquiries sent to our customer support.

b. Information Collected Automatically:

• Usage Data: Details of your interactions with our website or app, including pages visited, time spent, and links clicked.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies: Tracking technologies to enhance user experience and gather analytics. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide, operate, and improve our services.
• To process payments and manage transactions.
• To personalize your experience and offer tailored content.
• To communicate with you regarding updates, promotions, and customer support.
• To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third parties who assist in payment processing, hosting, analytics, and marketing.
• Hosting Provider: Our website is hosted by GoDaddy, which may collect and process certain data as part of its services. For more details, please refer to GoDaddy's Privacy Policy.
• Legal Authorities: When required to comply with legal obligations or to protect rights, property, or safety.
• Business Partners: With your consent, for promotional activities or joint ventures.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymise it.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request access to the information we hold about you.
• Correction: Update or correct your personal details.
• Deletion: Request deletion of your data where applicable.
• Objection: Opt out of certain data processing activities, such as direct marketing.
• Data Portability: Receive your data in a portable format.

To exercise these rights, please contact us at support@tayaclo.co.uk.

6. Security Measures

We implement robust security measures to protect your personal data, including encryption, access controls, and regular system audits. Our hosting provider, GoDaddy, implements industry-standard security measures, including SSL encryption, to protect your data during transmission. However, no system can guarantee 100% security. Please notify us immediately of any suspected data breaches.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing personal data.

8. International Data Transfers

If you are located outside the country where our servers are hosted, your data may be transferred to, and processed in, a country with different data protection laws. By using our services, you consent to this transfer.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be effective as of the date stated at the top. Please review this page periodically.

10. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TayaClo
Email: support@tayaclo.co.uk