Shipping & Delivery Policy

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At TayaClo, we strive to deliver your orders quickly, efficiently, and securely. Below is our shipping policy for UK deliveries.

Processing Time

• Orders are typically processed within 2 business days (Monday to Friday, excluding public holidays).
• You will receive a confirmation email once your order has been dispatched.

Shipping Options & Costs

We offer the following delivery options for UK orders:

1. Standard Delivery

• Estimated delivery time: 3-5 business days.
• Cost: £4.99

2. Express Delivery

• Estimated delivery time: 1-2 business days.
• Cost: £5.95

3. Next Day Delivery

• Orders must be placed by 12pm to qualify.
• Cost: £8.95.

Delivery Tracking

• All orders are shipped with a tracking number, which will be emailed to you once your order is dispatched.
• You can track your delivery directly through the courier’s website or via the link provided in your email.

Delivery Locations

We currently ship to all mainland UK addresses, as well as Northern Ireland, the Scottish Highlands, and the Channel Islands. Some remote locations may require additional delivery time.

Missed Deliveries

If you miss your delivery, the courier may leave a card with instructions on how to reschedule or collect your package.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange re-delivery. Additional shipping costs may apply.

Shipping Delays

• While we aim to meet our delivery estimates, delays may occur due to unforeseen circumstances, such as adverse weather or high demand. We will notify you of any delays as soon as possible.

Contact Us

If you have any questions or concerns about your delivery, please don’t hesitate to reach out to our customer support team at support@tayaclo.co.uk.